Tiny FrontierSupport
Stuck, found a bug, or lost progress? Email support@tinyfrontier.app and tell us your device, what you were doing and what happened. A screenshot helps. We answer within a few days.
Common questions
My progress disappeared
If you were signed in with Google, open Settings and sign in again with the same account; your cloud save returns. If you played anonymously and reinstalled, the save was stored only on the device and cannot be recovered. Signing in is free and takes one tap.
I bought No Ads or the Founder's Pack and it is not active
Open the Trading Post and tap Restore purchases. Make sure the device is signed in to the same Google Play or Apple account you bought with.
A purchase was charged but nothing arrived
Try Restore purchases first. If the item still does not appear, email us with the store receipt and we will sort it out.
How do I get a refund?
Refunds are handled by the store you bought from: Google Play refunds or Apple refunds.
A plot feels impossible
Use the lantern in the tray for a suggested move, keep a piece in the wagon, and remember that four or five of a kind merge too. Hearts refill every 20 minutes, so a break costs nothing.
How do I change my settler name?
Settings → Name. The name appears on the Open Range leaderboard only.
How do I delete my account?
Settings → Delete account and data, or see Delete your account.